My account
- How do I update my billing information?
- Can I switch subjects from my profile?
- Can I reactivate my subscription?
- Understanding your subscription billing
- How do I cancel my monthly subscription?
- How do I cancel the automatic renewal for a prepaid subscription?
About the subscription (MEL)
- Where can I access the MEL Science apps?
- If I subscribe for 2 boxes per month, will I receive 2 of the same box?
- I've had a subscription previously and now I want to start a new one. Do I need to do anything to make sure I don't get duplicate boxes?
- When does the subscription auto-renew?
- How strict are the age recommendations?
- The app instructions and paper instructions are different for one of my boxes.