Most orders arrive within a few weeks, but sometimes shipping can take a little longer. If it’s been over 3 weeks since your order was shipped, here’s what you can do:
Check your shipping address in your account to make sure it’s up to date.
If everything looks correct, our support team will be happy to look into it for you — just get in touch.
Need to update your address for future shipments? You can update it easily here.
If your package has already shipped you forgot to update the address, we recommend contacting your local post office to see if they can forward it to your current address.